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Career
 
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Vacancies

1. Customer Care Consultant

2. Sales & Marketing Executive (multiple)

3. Promoters (multiple)

We are seeking high caliber and mature professionals to share with us the commitment to succeed.

An attractive remuneration package commensurate with both qualifications and experience awaits the successful candidate.

Interested candidates are requested to apply online, write-in (email) with a comprehensive resume stating qualification, experience, current and expected salaries together with a recent passport-sized photograph (n.r.) to:

HR Department (attn: New Applicants)
Go-Go Pal Sdn. Bhd.
120 B Jalan Radin Anum 1,
Bandar Baru Seri Petaling,
57000 Kuala Lumpur.
Tel: 603-9057 1203
Email: hradmin@gogopal.com.my

Only shortlisted candidates will be notified.

Please indicate the position applied for on the top left-hand corner of the envelope.

 

1. Customer Care Consultant

Responsibilities:

  • To troubleshoot customer’s hardware & software problems via phone
  • To diagnosis & solve customer’s problem solving via telephone and email set standard time
  • To escalate issues to Product and Development Department to resolve customer’s issues / problems.
  • To maintain accurate call logging and tracking into Helpdesk database.
  • To follow up on all logged cases to ensure it is closed within set standard time
  • To manage the customer’s problem within the Call Center Procedures / Guidelines.
  • To ensure warranty registrations are processed in a timely manner.
  • To initiates and to leads special projects as assigned by the Call Center Manager
Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in (Computer/Telecommunication) or equivalent.
  • Required language(s): Bahasa Malaysia, English
  • Able to demonstrate a strong understanding and technical ability to support PCs, operating systems and applications.
  • Possess excellent communication skills and ability to deal with diverse range of people with various technical understanding
  • Flexible to work on shifts / OT / Public Holidays as and when required.
  • Applicants must be willing to work in Sri Petaling, KL.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Preferably Junior Executives specializing in Engineering - Electronics/Communication or equivalent.
  • Experience in the field of mapping or/and GPS will be an advantage.

2. Sales & Marketing Executive

Responsibilities:

  • Achieve company's sales and profitability target
  • Provide report on sales department performance to the Sales and Marketing Manager
  • Provide sales forecast during quarterly budget exercise
  • Help to continously identify and promote new customers/market for business growth
  • Manage and support existing customers
Requirements:
  • Candidates must possess at least a Min.SPM or Diploma in Sales & Marketing, other or equivalent
  • Preferably with sales experience in consumer electronics or ICT industry
  • Good command of both spoken & written English and Bahasa Malaysia
  • Pleasent appearance and well groomed
  • Enjoy meeting with people.
  • Result Oriented, Honest, passion to achieve sales target
  • Self driven, and good inter-personal & communication skill
  • Hard working, Independent and dynamic
  • Able to look for new customers
  • Experience in the field of mapping or/and GPS will be an advantage.
  • Male/Females
  • Fresh graduates are encouraged to apply

3. Promoters

Responsibilities:

  • To promote products to shoppers
  • To prepare the monthly and weekly sales reports (Full Time)
  • To ensure proper and neat merchandizing
Requirements:
  • SPM, STPM or Diploma holders
  • With or without working experience
  • To be based in shopping centers or retail outlets
  • Own transport
  • Able to work on weekends and public holidays
  • Good customer service skills and pleasent personality
  • Experience in the field of mapping or/and GPS will be an advantage.
  • Training will be provided
  • Basic Salary (Full Time) + Commission + Incentive
 
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